Direct Pay FAQs
Frequently Asked Questions
All residential and commercial utility customers are eligible to enroll.
Visit the City’s online billing system at:
capecoral.gov/UtilityPayments
You will need your Customer ID, Account Number, and the primary phone number associated with your account.
You will need your Customer ID, Account Number, and the primary phone number associated with your account.
Payments are typically deducted approximately 20 days after the bill date listed on your statement.
Yes. You may cancel your enrollment at any time. Cancellation will take effect after your current bill is processed by your financial institution.
Returned payments due to insufficient funds are subject to a fee.